Refund policy

At StarkStitch, we want you to shop with confidence.

1. Return Eligibility

You may return products if:

  • The item is unused and in original condition

  • The item is in original packaging

  • The return request is made within [X DAYS] of delivery

Proof of purchase is required.

2. Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products

  • Clearance or sale items (if specified)

  • Used or damaged products not due to manufacturing defects

3. Return Process

To initiate a return, email us at niru7282@gmail.com with:

  • Order number

  • Reason for return

  • Photos (if applicable)

We will provide return instructions.

4. Refunds

Once we receive and inspect the returned item, refunds will be processed within 3 to 7 days. Refunds will be issued to the original payment method.

5. Exchanges

If you would like to exchange a product, contact us within [X DAYS]. Exchanges are subject to stock availability.

6. Damaged or Defective Products

If you receive a damaged or defective product, contact us within [X DAYS] with photos. We will offer a replacement or full refund at no additional cost.

7. Return Shipping Costs

Return shipping costs are:

  • Paid by the customer (unless the product is defective or incorrect)
    OR

  • Covered by us not applicable